iPhone not sending/receiving pictures through text from android devices.

Jaalex wrote:

My husband and I both have iPhone 12 Pros. We have them for about a year. He sends and receives pictures DAILY to multiple android users. About 3 months ago it just stopped working on his phone. Mine works fine, we made no changes to our Verizon plan, we have compared every setting that we can find and they look the same. He finally decided it was the phone and upgraded it a 13 Pro, he got it this week. It is doing the same thing. Does anyone have any ideas?? His MMS is on, his cellular data is on, we are at a loss.

Contact Verizon, MMS is their feature and his line needs to be provisioned to use it .