Hello I my iPhone fell in the water and I recently got a new one but it won’t connect to my watch because of an activation lock
My Apple Watch won’t pair because of an activation lock I forgot the Apple ID of my old phone.
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The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
My Apple Watch won’t pair because of an activation lock I forgot the Apple ID of my old phone.
Hello,
To remove Activation Lock you need to remember Apple ID Password
Here -->If you forgot your Apple ID password - Apple Support
How to remove Activation Lock - Apple Support
If you need help removing Activation Lock and have proof of purchase documentation, you can start an Activation Lock support request.
Hello,
To remove Activation Lock you need to remember Apple ID Password
Here -->If you forgot your Apple ID password - Apple Support
How to remove Activation Lock - Apple Support
If you need help removing Activation Lock and have proof of purchase documentation, you can start an Activation Lock support request.
You can ask apple to remove the activation lock online on this page;
Remove the Activation Lock Here.
Or this;
If you can't remember/gain access to the apple id that paired the watch to the phone.Take the watch and it's receipt with the serial number along with some photo id and any other proof of ownership to an Apple Store and request that they remove the Activation Lock for you.
Hello I my iPhone fell in the water and I recently got a new one but it won’t connect to my watch because of an activation lock