Random pressing of IPad

So whenever I turn on my IPad, occasionally and randomly the screen is seemingly touched by an invisible hand and opens apps on its own, stop me from pressing buttons, and now I can’t even enter my passcode due to it redirecting all my presses onto the “1” button. Is there any way to fix this or do I need to purchase a new one?

Posted on Jun 21, 2022 11:25 PM

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Question marked as Top-ranking reply

Posted on Jun 22, 2022 12:55 AM

Is the iPad in a fitted case, or have you installed a screen protector? If so, remove them - and test your iPad.


If the iPad has no form of exterior protection present - and the problem persists - perform a forced-restart of the iPad:


  • On an iPad with a Home button: Press and hold the top button and the Home button at the same time. When the Apple logo appears, release both buttons.
  • On other iPad models: Press and quickly release the volume up button, press and quickly release the volume down button, then press and hold the top button. When the Apple logo appears, release the button.



Should a forced restart not clear the issue, you would be best advised to visit the Genius Bar at your local Apple Store or Apple Authorised Service Provider (AASP) - where the technicians will be able to “hands-on” test and assess your iPad:

Genius Bar Reservation and Apple Support Options - Apple


Less usefully (as your specific issue is difficult to diagnose remotely), you might seek assistance directly from from Apple Support. You can contact the Support Team using the Get Support link at top-right of this page.


Alternatively, you can initiate and manage your support cases using the excellent Apple Support App. If not already installed on your iPad, the App can be downloaded from the App Store:

https://apps.apple.com/gb/app/apple-support/id1130498044



2 replies
Question marked as Top-ranking reply

Jun 22, 2022 12:55 AM in response to D_ishogun

Is the iPad in a fitted case, or have you installed a screen protector? If so, remove them - and test your iPad.


If the iPad has no form of exterior protection present - and the problem persists - perform a forced-restart of the iPad:


  • On an iPad with a Home button: Press and hold the top button and the Home button at the same time. When the Apple logo appears, release both buttons.
  • On other iPad models: Press and quickly release the volume up button, press and quickly release the volume down button, then press and hold the top button. When the Apple logo appears, release the button.



Should a forced restart not clear the issue, you would be best advised to visit the Genius Bar at your local Apple Store or Apple Authorised Service Provider (AASP) - where the technicians will be able to “hands-on” test and assess your iPad:

Genius Bar Reservation and Apple Support Options - Apple


Less usefully (as your specific issue is difficult to diagnose remotely), you might seek assistance directly from from Apple Support. You can contact the Support Team using the Get Support link at top-right of this page.


Alternatively, you can initiate and manage your support cases using the excellent Apple Support App. If not already installed on your iPad, the App can be downloaded from the App Store:

https://apps.apple.com/gb/app/apple-support/id1130498044



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Random pressing of IPad

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