The below method should present both Applications Installed as well as Extensions also installed with the specific path to its' location on the drive.
Perhaps between the inventory of Installed Applications and Extensions, the User and we can help identify the troublesome Application and / or Extension.
Understand, we are all working Remotely from all around the world.
Therefore, we do not have the On-Hands experience the User ( you ) has with this computer.
The next best thing for us to having an actual On-Hand experience with this computer is to follow the steps below
Download the Application Etrecheck directly from a well Respected ASC Contributor. And Safe to use.
The application is free or paid from added features.
Run the application with Full Disc Access ( Security & Privacy - Full Disc Access ).

It will take a Snap Shot - both the hardware and software.
The Report will Not Reveal Any Personal Information.
Post back the Full Report - copy and paste - using the Additional Text Icon ( 3rd Icon to last )

We can have a look at the report for possible issues and may have possible suggestions to resolve the issues.