I'm having difficulty connecting to my spectrum carrier. I keep getting the prompt that "the Info you entered doesn't match our records. Please try again". I have tried over and over and also contacted Spectrum and still we can't figure out the problem. Any suggestions?
Apple Watch
Hi Suebee53,
Thank you for participating in the Apple Support Communities. It looks like you've come from the correct article and are following the correct steps: Set up cellular on Apple Watch
You've checked for a carrier settings update, correct? Manually update your carrier settings on your iPhone or iPad
If the issue persists, and your carrier isn't able to help, then you may want to contact Apple Support for further assistance: Contact Apple Support
Take care.
Can't activate Apple Watch with Spectrum
