I cant even get into the computer when I start up my computer I get the prohibitory sign. I then shut my computer down, turn it back on and hold down the command key and the R key. Eventually the screen shows me the macOS utilities, I go to the apple and I do not have the option of selecting About this Mac, my only choices under the apple are start up Disk, Restart or shutdown.
I do have 4 options under macOS utilities which are are restore from time machine, which I dont believe I even set this up because there is nothing there to restore from (lesson learned that wont happen again)
My next option is reinstall macOS I tried this but there where no drive to select.
I also can get into Get help on line - this is how I found the apple community
My final choice is Disk utility.
- I select show all devices and run first aid - the Disk IMages devices all pass
- the main one (500 GB HD) fails and I get the message below once first aid is finished
- "first aid found corruption that needs to be repaired. To repair the startup volume run first aid to repair. to repair run first aid from recovery"
I appreciate you trying but it appears to be a lost cause as I was hoping to get some data off the hard drive before erasing it and reinstalling macOS, but that doesnt sound like the right thing to do since it appears the hard drive has failed
I dont have about this Mac available to get you more info on this computer
I cant even find the serial number that may help in finding some of the details about this machine
Again I do appreciate you trying to help and if you have any other suggestions please feel free to share
Thank you Craig