You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
It has been running terribly slow for quite sometime. This is my wifes computer and now she is after me to buy a new one so hopefully I can get this fixed. Etrecheck just says it has poor performance but nothing else really.
iMac 21.5″, macOS 10.15
What it really says that's significant is your main disk read/write speeds are dismally slow. This is most likely the bottleneck.
I suggest booting from an external SSD if you wish to keep using this Mac.
What it really says that's significant is your main disk read/write speeds are dismally slow. This is most likely the bottleneck.
I suggest booting from an external SSD if you wish to keep using this Mac.
Problem: Computer is too slow
Description:
All actions slow than usual
Major Issues:
Anything that appears on this list needs immediate attention.
No Time Machine backup - Time Machine backup not found.
Poor performance - EtreCheck report shows poor performance. This is unusual.
Obsolete hardware - This computer may be considered obsolete.
Adobe Flash Player installed - Adobe Flash Player is installed on this computer. This is a security risk and no longe
r supported.
Minor Issues:
These issues do not need immediate attention but they may indicate future problems or opportunities for improvem
ent.
Unsigned files - There are unsigned software files installed. These files could be old, incompatible, and cause prob
lems. They should be reviewed.
x86-only Apps - This computer has x86-only apps might not work on future versions of the operating system.
Kernel extensions present - This computer has kernel extensions that may not work in the future.
Hardware Information:
iMac (21.5-inch, Late 2012) - Obsolete!
iMac Model: iMac13,1
2.7 GHz Quad-Core Intel Core i5 (i5-3330S) CPU: 4-core
8 GB RAM - Upgradeable by an Apple Authorized Service Provider
BANK 0/DIMM0 - 4 GB DDR3 1600
BANK 1/DIMM0 - 4 GB DDR3 1600
Video Information:
NVIDIA GeForce GT 640M - VRAM: 512 MB
iMac 1920 x 1080
Drives:
disk0 - APPLE HDD HTS541010A9E662 1.00 TB (Mechanical - 5400 RPM)
Internal SATA 3 Gigabit Serial ATA
disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB
disk0s2 [APFS Container] 1000.00 GB
disk1 [APFS Virtual drive] 1000.00 GB (Shared by 5 volumes)
disk1s1 - Macintosh HD - Data (APFS) [APFS Virtual drive] (Shared - 523.74 GB used)
disk1s2 - Preboot (APFS) [APFS Preboot] (Shared - 25 MB used)
disk1s3 - Recovery (APFS) [Recovery] (Shared - 526 MB used)
disk1s4 - VM (APFS) [APFS VM] (Shared - 4.30 GB used)
disk1s5 - Macintosh HD (APFS) (Shared - 11.61 GB used)
Mounted Volumes:
disk1s1 - Macintosh HD - Data [APFS Virtual drive]
1000.00 GB (Shared - 523.74 GB used, 481.75 GB available, 459.59 GB free)
APFS
Mount point: /System/Volumes/Data
Page 1
Constance’s iMac 2022-06-25
disk1s4 - VM [APFS VM]
1000.00 GB (Shared - 4.30 GB used, 459.59 GB free)
APFS
Mount point: /private/var/vm
disk1s5 - Macintosh HD
1000.00 GB (Shared - 11.61 GB used, 481.75 GB available, 459.59 GB free)
APFS
Mount point: /
Read-only: Yes
Network:
Interface en0: Ethernet
Interface en1: Wi-Fi
802.11 a/b/g/n
Interface en5: iPhone
Interface en4: Bluetooth PAN
Interface bridge0: Thunderbolt Bridge
iCloud Quota: 2.73 GB available
System Software:
macOS Catalina 10.15.7 (19H1922)
Time since boot: Less than an hour
Security:
Gatekeeper: App Store and identified developers
System Integrity Protection: Enabled
Antivirus software: Apple
Security Risk! - Adobe Flash Player installed!
System Launch Daemons:
[Not Loaded] 36 Apple tasks
[Loaded] 184 Apple tasks
[Running] 119 Apple tasks
System Launch Agents:
[Not Loaded] 16 Apple tasks
[Loaded] 179 Apple tasks
[Running] 120 Apple tasks
Launch Daemons:
[Loaded] com.adobe.fpsaud.plist (Not signed - installed 2016-04-24)
[Loaded] com.apple.installer.osmessagetracing.plist (Apple - installed 2019-09-19)
[Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2022-06-20)
[Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2022-05-26)
Launch Agents:
[Loaded] com.lexmark.hostregister.plist (Not signed - installed 2011-06-27)
[Other] com.lexmark.profilelistener.plist (Not signed - installed 2011-06-27)
[Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2022-06-20)
User Launch Agents:
[Loaded] com.dropbox.DropboxMacUpdate.agent.plist (Dropbox, Inc. - installed 2022-06-19)
[Loaded] com.google.keystone.agent.plist (Google LLC - installed 2022-04-18)
[Loaded] com.google.keystone.xpcservice.plist (Google LLC - installed 2022-04-18)
Performance:
System Load: 2.24 (1 min ago) 1.89 (5 min ago) 1.37 (15 min ago)
Nominal I/O usage: 4.02 MB/s
File system: 39.90 seconds
Write speed: 56 MB/s
Read speed: 59 MB/s
CPU Usage Snapshot:
Type Overall
System: 6 %
User: 14 %
Idle: 79 %
Top Processes Snapshot by CPU:
Process (count) CPU (Source - Location)
WindowServer 6.50 % (Apple)
EtreCheckPro 5.80 % (Etresoft, Inc.)
kernel_task 3.77 % (Apple)
find 3.52 % (Apple)
mdworker_shared (16) 2.15 % (Apple)
Top Processes Snapshot by Memory:
Process (count) RAM usage (Source - Location)
EtreCheckPro 547 MB (Etresoft, Inc.)
Dropbox (3) 361 MB (Dropbox, Inc.)
Page 4
Constance’s iMac 2022-06-25
NotificationCenter 245 MB (Apple)
Dropbox Helper (Renderer) (2) 206 MB (Dropbox, Inc.)
mdworker_shared (22) 201 MB (Apple)
Top Processes Snapshot by Network Use:
Process Input / Output (Source - Location)
mDNSResponder 294 KB / 49 KB (Apple)
CalendarAgent 68 KB / 9 KB (Apple)
Dropbox 20 KB / 33 KB (Dropbox, Inc.)
apsd 5 KB / 22 KB (Apple)
rapportd 8 KB / 5 KB (Apple)
Top Processes Snapshot by Energy Use:
Process (count) Energy (0-100) (Source - Location)
kextcache 9 (Apple)
WindowServer 4 (Apple)
trustd (4) 3 (Apple)
photolibraryd 1 (Apple)
photoanalysisd 1 (Apple)
Virtual Memory Information:
Physical RAM: 8 GB
Free RAM: 1.05 GB
Used RAM: 4.65 GB
Cached files: 2.30 GB
Available RAM: 3.35 GB
Swap Used: 0 B
iMac 21.5 Late 2012 Running Slow Etrecheck File
