Today in the morning my phone was in my bag and I hear an explosion I run to my purse and I saw my phone exploded . I bought my phone from apple store in USA never change my battery ( it’s the original) anyway the phone exploded not the battery!!! How can I contact apple support for any warranty????
..Naya_zay..
Not sure how far you've tried looking into this matter, without paper receipts; or bank/card statement..?
You may be able to estimate more exact (or not) depends heavily on other records, outside your control.
• Check Your Service and Support Coverage - Apple Support
This says:
"Review your Apple warranty status and eligibility to purchase additional AppleCare coverage."
And gives a 'captcha/code' kinda place to enter the product Serial Number; there's that much.
..Warranty status, probably is Expired; but could show some dates, maybe..
The Apple Store may not have records of a purchase; but a user often has.
[Fiscal records; maybe kept with original box? I've done that: found an old box in good shape
and looked inside, to find the original receipt, booklet, advertisement; just a minor fixation?]
I bought this device from 2 years ago from San Jose apple store I don’t have a receipt with me anymore!!!! How can I have a proof of purchase???
Hello
your best bet is to purchase a phone seeing as u do not have the proof of purchase but don’t worry these things do happen and your not the 1st person who has gone throw this
I think the best thing you can do now is go to the Apple Store with your device and proof of purchase.
Possibly they can investigate what happened and see if it is a warranty issue.
My iPhone exploded what can I do ?
