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Add data plan option MISSING

Hello,

I’m adding an e-sim. I have an iPhone 11 and my phone is up to date as well. (iOS 15.5).


but when I got to mobile data, it doesn’t show the “add data plan” option.


my carrier (dialog ) Supports as well.


how do I solve this issue?


thank you



Posted on Jun 25, 2022 12:45 AM

Reply
3 replies

Jun 26, 2022 12:20 AM in response to bhagya195

Do you have a MDM profile?

See this Apple article: Checklist: If you want to see if anyone else has access to your device or accounts

Checklist: If you want to see if anyone else has access to your device or accounts - Apple Support

See point 5.


If so, modify data plan settings is supervised.

Users can’t change any settings for the data plan.

Contact your company.

Add data plan option MISSING

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