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TV programs also start over after paused

How can I change my setting so that episodes don't reset to the beginning? This is extremely frustrating. If I paused even for 5 minutes, I have to fast forward to where I left off. I am using the app on a firestick.

FireTVStick4K(2018)/Soundbar(2019),

Posted on Jun 25, 2022 12:46 PM

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Question marked as Top-ranking reply

Posted on Jun 25, 2022 8:36 PM

Watch progress is to be stored online as an account property. Please contact the Apple Support staff about why it isn’t working for you, and what they or you can do about it. Contact Apple for support and service (phone numbers) or start your support request online (chat/​email/​callback).

1 reply
Question marked as Top-ranking reply

Jun 25, 2022 8:36 PM in response to Caseysv7

Watch progress is to be stored online as an account property. Please contact the Apple Support staff about why it isn’t working for you, and what they or you can do about it. Contact Apple for support and service (phone numbers) or start your support request online (chat/​email/​callback).

TV programs also start over after paused

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