Newsroom Update
Apple is introducing a new Apple Watch Pride Edition Braided Solo Loop, matching watch face, and dynamic iOS and iPadOS wallpapers as a way to champion global movements to protect and advance equality for LGBTQ+ communities. Learn more >
Apple is introducing a new Apple Watch Pride Edition Braided Solo Loop, matching watch face, and dynamic iOS and iPadOS wallpapers as a way to champion global movements to protect and advance equality for LGBTQ+ communities. Learn more >
Announcement
Introducing the iPad Pro with Apple M4 chip, the redesigned iPad Air in two sizes, and the all‑new Apple Pencil Pro. Watch the event >
Introducing the iPad Pro with Apple M4 chip, the redesigned iPad Air in two sizes, and the all‑new Apple Pencil Pro. Watch the event >
Since I have updated to iOS 15.5, I cannot routinely get mail on my iPad Air (2020). I have restarted, force restarted, deleted and reinstalled the mail app, deleted and reinstalled the mail accounts, and turned off "prevent cross-site tracking" in Safari since someone in the forums suggested it. Nothing works. I have had to resort to using Gmail, but I much preferred the apple mail app when it works. Any ideas?
iPad Air, iPadOS 15
Google have changed their authentication requirements for Google Mail mail accounts configured for password authentication - and for non-Google mail clients, now requires use of an App Specific password for each mail client/device.
You will need to generate a unique password for your iPad Gmail account - that will differ from your normal Google Account Password. AOL, Yahoo, Google, Microsoft now all use App Specific Passwords when using anything other than their own email client Apps.
If you need to generate an App Specific Password, you’ll need to log-in to your Google Account management webpage - using a web browser - and generate the Password from the appropriate account security page.
More information can be found here:
https://support.google.com/mail/answer/185833?hl=en-GB
Google have changed their authentication requirements for Google Mail mail accounts configured for password authentication - and for non-Google mail clients, now requires use of an App Specific password for each mail client/device.
You will need to generate a unique password for your iPad Gmail account - that will differ from your normal Google Account Password. AOL, Yahoo, Google, Microsoft now all use App Specific Passwords when using anything other than their own email client Apps.
If you need to generate an App Specific Password, you’ll need to log-in to your Google Account management webpage - using a web browser - and generate the Password from the appropriate account security page.
More information can be found here:
https://support.google.com/mail/answer/185833?hl=en-GB
Njgrancee wrote:
Since I have updated to iOS 15.5, I cannot routinely get mail on my iPad Air (2020). I have restarted, force restarted, deleted and reinstalled the mail app, deleted and reinstalled the mail accounts, and turned off "prevent cross-site tracking" in Safari since someone in the forums suggested it. Nothing works. I have had to resort to using Gmail, but I much preferred the apple mail app when it works. Any ideas?
YOu probably need to use app specific password, confirm by contacting google or looking at their support site.
iPad mail app
