How do I unlock my child’s App Store restriction

My son who is the owner of the iPad is locked out of App Store. I’ve changed his iTunes password and I’ve put on the “ask a parent” option. It won’t allow me to add a card for payment, and it won’t allow me to download apps.

iPad mini 4, iPadOS 15

Posted on Jun 27, 2022 1:57 PM

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1 reply

Eric Root

Level 10

685,221 points

Jun 27, 2022 6:08 PM in response to morrison177

Have you checked Settings/Screen Time for any restrictions?

If you have Family Sharing set up and he is a member of the family, only the organizer's credit card can be used. You can buy/redeem Apple Gift cards to the account. Charges will be deducted from the account balance before the organizer's credit card is charged.

Apple Card -

Gift cards redeem. *

ASC YouTube for how to redeem an Apple Gift Card | Apple Support

Gift Card - can’t redeem. *

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How do I unlock my child’s App Store restriction

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