I dropped my phone in the pool and now my Face ID won’t work. What should I do

I dropped my phone in the pool and now my Face ID won’t work

iPhone XR, iOS 15

Posted on Jun 28, 2022 6:17 PM

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Question marked as Top-ranking reply

Posted on Jun 28, 2022 6:20 PM

Click on the Get Support link at the top of the page here to contact Apple Support for Service. iPhones and water do not mix. You will need a repair/replacement.

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I dropped my phone in the pool and now my Face ID won’t work. What should I do

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