The disc can’t be burned because the disc drive is not accessible (error code 0xFFFFFFFF80020020).

Macbook Pro 14 inch 2021 on macOS 12.0.1 trying to burn a cd on an external drive using Finder, but I keep on getting this error code. Any fix for this?

Disk Utility does recognize the drive as:

Volume type : Uninitialized

BSD device node : disk4

Connection : USB

Device tree path : IODeviceTree:/arm-io/usb-drd0@2280000/usb-drd0-port-hs@00100000

Writable : No

Is case-sensitive : No

Volume capacity : 0

Available space (Purgeable + Free) : 0

Purgeable space : 0

Free space : 0

Used space : 0

Owners enabled : No

Is encrypted : No

Can be verified : No

Can be repaired : No

Bootable : No

Journaled : No

Disk number : 4

Media name : Slimtype DVD A DS8A5SH Media

Media type : CD-ROM

Ejectable : Yes

Solid state : No

S.M.A.R.T. status : Not Supported

MacBook Pro 14″, macOS 12.0

Posted on Jun 28, 2022 8:14 PM

Top-ranking reply

HWTech

Level 9

68,852 points

Posted on Jun 29, 2022 6:04 AM

You are several revisions behind on your OS updates. You should install all the OS updates to see if perhaps the issue is resolved by the updates. Monterey is known to have a lot of compatibility issues with third party devices.

Plus if you have an M1 Mac, then there may be even more compatibility issues. I have personally experienced issues where a device works fine on an Intel Mac, but fails to work at all on an M1 Mac using the same version of macOS.

Make sure the optical drive is connected directly to the Mac since some adapters, docks, hubs may not be compatible. Make sure to use the proper cable as well since some drives may require extra power and utilize a dual/split cable connection.

You should also verify the optical drive works using another computer (older Intel Mac, or a regular Windows PC).

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The disc can’t be burned because the disc drive is not accessible (error code 0xFFFFFFFF80020020).

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