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iphone 11 is completely frozen. no respond

iphone 11 is completely frozen. no respond. I want to see the tech agent at the store ASAP,


iPhone 12, iOS 15

Posted on Jun 28, 2022 11:09 PM

Reply
Question marked as Top-ranking reply

Posted on Jun 28, 2022 11:18 PM

Hey there,


try force restart your iPhone :

Press and quickly release the volume up button, press and quickly release the volume down button, then press and hold the side button. When the Apple logo appears, release the button.


if that doesn’t work for you See this article ☞ If your iPhone won't turn on or is frozen - Apple Support


if you want to make an appointment see ☞ Genius Bar Reservation and Apple Support Options - Apple


1 reply
Question marked as Top-ranking reply

Jun 28, 2022 11:18 PM in response to Happ1

Hey there,


try force restart your iPhone :

Press and quickly release the volume up button, press and quickly release the volume down button, then press and hold the side button. When the Apple logo appears, release the button.


if that doesn’t work for you See this article ☞ If your iPhone won't turn on or is frozen - Apple Support


if you want to make an appointment see ☞ Genius Bar Reservation and Apple Support Options - Apple


iphone 11 is completely frozen. no respond

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