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iphone 11 won't turn on

my iphone 11 is on a black screen and won't turn on, i tried force restart and it still wouldn't turn on

iPhone 11, iOS 15

Posted on Jun 29, 2022 2:55 AM

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Question marked as Best reply

Posted on Jun 29, 2022 3:09 AM

If you're sure that a "forced" restart of your device (using the correct gestures provided by these instructions:--> Force restart iPhone – Apple Support) didn't help, it might be a hardware (battery? screen? other internal component?) failure but we, just users like you, cannot diagnose that issue remotely, sorry.

I suggest that you make an appointment (*) and have your device inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> Apple – Location Selector. After checking it out, they'll give you all the available options.

Regards

Giulio


(*) You can do it:

1 reply
Question marked as Best reply

Jun 29, 2022 3:09 AM in response to cas07

If you're sure that a "forced" restart of your device (using the correct gestures provided by these instructions:--> Force restart iPhone – Apple Support) didn't help, it might be a hardware (battery? screen? other internal component?) failure but we, just users like you, cannot diagnose that issue remotely, sorry.

I suggest that you make an appointment (*) and have your device inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> Apple – Location Selector. After checking it out, they'll give you all the available options.

Regards

Giulio


(*) You can do it:

iphone 11 won't turn on

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