Respected sir/ madam,
i am trying from last several days for refund request by Apple report problem site and link but everytimes after getting log in it occurs ‘sorry something went wrong try after sometime ‘ please help me resolve this issue
Welcome Vishal1637_9,
Check for any outages: Apple - Support - System Status
(There hasn't been an issue reported on System Status recently.)
Have you tried using another Wi-Fi network yet? If not, we'd try that or disable Wi-Fi altogether and use the cellular network to try submitting the refund request: Request a refund for apps or content that you bought from Apple - Apple Support
Keep in mind, you don't want to use a VPN or security software on the device, as these may cause issues with connecting to Apple's servers: Check VPN (Virtual Private Network) and third-party software to help resolve network connectivity issues - Apple Support
If the issue continues to occur, does this only happen when you request a refund for this specific content or purchase? Does it occur with other purchases?
Wishing you well, cheers.
Welcome Vishal1637_9,
Check for any outages: Apple - Support - System Status
(There hasn't been an issue reported on System Status recently.)
Have you tried using another Wi-Fi network yet? If not, we'd try that or disable Wi-Fi altogether and use the cellular network to try submitting the refund request: Request a refund for apps or content that you bought from Apple - Apple Support
Keep in mind, you don't want to use a VPN or security software on the device, as these may cause issues with connecting to Apple's servers: Check VPN (Virtual Private Network) and third-party software to help resolve network connectivity issues - Apple Support
If the issue continues to occur, does this only happen when you request a refund for this specific content or purchase? Does it occur with other purchases?
Wishing you well, cheers.
Hey Vishal1637_9,
Since this is an issue with requesting a refund, you may need to contact Apple Support directly.
Request a refund for apps or content that you bought from Apple - Apple Support
Contact - Official Apple Support
Please don't hesitate to let us know if you need additional assistance.
Take care.
hello mario 49 thank you for the reply but still after using your and destiny method still I am facing same problem of requesting refund can you please provide me any helpline email id of Apple so I can contact the company there’s
Thank you for the reply ,
has I have mentioned before this issue only occurs while requesting refund
Hello destiny I tried everything you ask me to do still I am facing the same problem it occurs while requesting the refund please help me resolve this issue
Error while reporting for refund
