Get server error message when verifying iMessage, support says turn off iMessage and FaceTime and restart iPad, but these buttons are missing on both settings as seems to freeze the screen in both, so cannot fix problem
iPad, iPadOS 15
Hey there, and welcome to Apple Support Communities cosimo37,
We appreciate you reaching out to us about this matter and are here to help. We would like to ask you a couple of questions in order to get a better understanding. First, what exact version of iPadOS are you currently using? We ask as the menus and options can change slightly between versions of the OS, and we want to make sure we provide the most accurate steps. You can locate this by going to Settings > General > About. Also, does this issue occur on any other devices? Finally, what is your Wi-Fi and or cellular connection strength when this happens? While you gather that information, we recommend checking out these steps on how to turn off and restart iMessages and see if that matches up on your side.
" Turn off and restart iMessage and FaceTime
For additional information, check out this link: If you can’t turn on or sign in to iMessage or FaceTime - Apple Support
We thank you for your answers, they will help guide us to the next troubleshooting step.
Kindest regards!
Imessage button missing on iPad so cannot turn off to restart/reset imessage
