quicken 2016 for MAC

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quicken 2016 for MAC

I have been using Quicken 2016 for MAC for 6 years with no problems--now when I try to open it I get a popup message (screenshot below) telling me that Quicken needs to be installed in the Applications folder. However, whenever I click the Install button it briefly appears (about 1/2 second) that a file is downloading but then the same message pops back up, no matter how many times I click the Install button. I do however see a Quicken 2016 app in the applications folder but it's very small (only about 56 MB) and the (modified) date shown is about the time this problem started. Oddly the original download file is not shown, maybe overwritten?

Quicken support says the issue is not on their end and suggested that Apple may be blocking the app due to a permissions issue. Anybody else having or had this issue?

I've been using the Catalina 10.15.7 OS for about the last year. I was hoping that a computer restart would miraculously solve the problem but nada.

Thank for any help you can give.

Posted on Jun 30, 2022 12:55 PM

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Answer 1

Top-ranking reply

Braveheart1954 Author

Level 1

14 points

Jun 30, 2022 5:25 PM in response to Grant Bennet-Alder

Thanks for your reply Grant. A few minutes ago I found the solution to my problem. I am posting the full text of the post I found at a Quicken Community forum below. I grew a couple of new gray hairs today but I guess some Grecian Formula will take care of that. Thanks again for your reply--I greatly appreciate it.

[Text below copied and pasted from a Quicken Community Forum]

The usual cause of the dialog "Quicken needs to be installed in the Applications folder" is the presence of a hidden folder named ".background" within the Applications folder.

Explanation

The hidden folder ".background" properly exists only within the Quicken installation .dmg (disk image file).

Based on this, Quicken looks for the absence of this ".background" folder in the place where Quicken is being run from as a confirmation that it has been properly installed.

But if Quicken finds this ".background" folder (indicating that it is running from the installation .dmg), it puts up the 'needs to be installed" dialog.

As a consequence of the above, if a ".background" folder exists in the Applications folder, Quicken is tricked into producing the "needs to be installed" dialog because it thinks it is being run from the installation .dmg.

The Fix

In a Finder window, open the Applications folder where Quicken is located.
Press Command+Shift+Period <= This command toggles macOS to show hidden files.
Move the ".background" folder to the Trash
Press Command+Shift+Period <= Toggle off the visibility of hidden files.

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Answer 2

Jun 30, 2022 5:12 PM in response to Braveheart1954

Your screen shot does not come up for me. Did you use the Image insertion Icon in the footer to place the file?

If you have a good version of the App somewhere, or can re-download, I suggest you discard the too small damaged version in the /Applications folder, then restore the correct one or a new one to the /Applications folder.

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quicken 2016 for MAC

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