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Level 1

4 points

Internet stopped working on my iPhone 11

Yesterday the internet mostly quit working on my iphone 11 (iOS 15.5). Most of the apps that rely on internet are not working nor unable to update. The exceptions I have found are - Skype chats are updating slowly, and my gmail app as some new email coming in (not all of it - there seems to be a lag of about 2-3 hours).

Whatsapp has had no new messages since yesterday, and other apps (like web browsers, etc) are not loading any content.

I can initiate and receive phone calls and text messages.

I have restarted the phone several times, and tried using with just phone data and just wifi. The wifi is working fine on other devices)

Any recommendations?

Thank you!

iPhone 11

Posted on Jul 2, 2022 1:41 AM

Best reply

Iafeef

Level 7

25,879 points

Posted on Jul 2, 2022 1:46 AM

Hey there,

have you tried another Wi-Fi network? Is the same thing happene?

try restart your router, and also follow the steps in this article ☞ If your iPhone, iPad, or iPod touch won't connect to a Wi-Fi network - Apple Support

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Internet stopped working on my iPhone 11

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