Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Level 1

5 points

Not a genuine Apple part for Camera

iPhone 13: Within message (text) app, using camera to take pic, camera froze with black screen. Repeated closure of app didn’t fix it, so I restarted phone which did allow me to use the camera, except now a Settings alert says the camera is an unknown part and may not work properly. Camera *seems* to work okay. Should I seek service for it?

iPhone 13 Pro Max

Posted on Jul 2, 2022 5:58 AM

Reply

Similar questions

2 replies

Jul 2, 2022 7:31 AM in response to Tr1p0d

The unknown part error is as important as the Check Engine light in your car.

—It needs to be serviced A.S.A.P.—

Service Checklist:

Click ▶︎ Start a Service Request. ⚛️

Need more help?

Call Apple Support at 1-800-APLCARE. 📞
International Support. 🌐
Contact Apple Support. 📝
Chat using Messages. 💬

Click ▶︎ Check Repair Status.

Reply

Level 6

8,861 points

Jul 2, 2022 7:17 AM in response to Tr1p0d

Try a force restart: Force restart iPhone – Apple Support (UK)

Reply

Not a genuine Apple part for Camera

Welcome to Apple Support Community

A forum where Apple customers help each other with their products. Get started with your Apple Account.

Learn more Sign up