Not a genuine Apple part for Camera

iPhone 13: Within message (text) app, using camera to take pic, camera froze with black screen. Repeated closure of app didn’t fix it, so I restarted phone which did allow me to use the camera, except now a Settings alert says the camera is an unknown part and may not work properly. Camera *seems* to work okay. Should I seek service for it?

iPhone 13 Pro Max

Posted on Jul 2, 2022 5:58 AM

Reply
Question marked as Top-ranking reply

Posted on Jul 2, 2022 7:31 AM

The unknown part error is as important as the Check Engine light in your car.


—It needs to be serviced A.S.A.P.—


Service Checklist:



Click ▶︎ Start a Service Request. ⚛️



Need more help?



Click ▶︎ Check Repair Status.

Similar questions

2 replies
Question marked as Top-ranking reply

Jul 2, 2022 7:31 AM in response to Tr1p0d

The unknown part error is as important as the Check Engine light in your car.


—It needs to be serviced A.S.A.P.—


Service Checklist:



Click ▶︎ Start a Service Request. ⚛️



Need more help?



Click ▶︎ Check Repair Status.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Not a genuine Apple part for Camera

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.