Refund for a subscription which is not worked and was 3 months ago

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andrii278 Author

Level 1

4 points

Refund for a subscription which is not worked and was 3 months ago

I bought an annual subscription for F1 TV. And then after renewing it stops working.

"Restore purchase" doesn't help.
I can't ask for a refund because I see only subscriptions from the last two months on the list.
F1 TV support said that they cannot do anything. They suggested asking for a refund from Apple and buying a subscription directly on their web site.

How can I request a refund for not working subscription?

Posted on Jul 5, 2022 8:52 AM

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Answer 1

Top-ranking reply

-Bubba-

Level 6

10,320 points

Jul 5, 2022 10:02 AM in response to andrii278

If you can't find an item in your purchase history at reportaproblem.apple.com, check the purchase history in Settings on your iPhone, iPad, or iPod touch. Or check the purchase history in Account Settings on your computer.

To get a refund for an older purchase, you'll need to contact iTunes Support - iTunes - Official Apple Support

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