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I used the Silence Unknown Caller functionality for a while, but it started sending all unknown callers to voicemail, even doctors, so I turned it OFF... but I still cannot receive unknown calls. All of my calls keep going to voicemail. How can this be fixed?
I have checked everywhere in my setting, turned it off, no numbers blocked, nothing. Even tried to save contacts that normally do it, but that does not help neither.
iPhone 11, iOS 15
Of course!
On the MyAT&T app, there is something called “AT&T ActiveArmor”. The option was hiding from me originally but finally showed up on the home page. I clicked Manage Subscription and selected the “Allow Calls” option for both Fraud Calls and Spam Calls (pictures attached to demonstrate further). The issue I had specifically was from the Spam Calls section as I had it where calls would send to voicemail.
After correcting both, my doctor called me today to which I can confirm it did fix my issue.
Of course!
On the MyAT&T app, there is something called “AT&T ActiveArmor”. The option was hiding from me originally but finally showed up on the home page. I clicked Manage Subscription and selected the “Allow Calls” option for both Fraud Calls and Spam Calls (pictures attached to demonstrate further). The issue I had specifically was from the Spam Calls section as I had it where calls would send to voicemail.
After correcting both, my doctor called me today to which I can confirm it did fix my issue.
Bneelley01 Said:
"Silence Unknown Callers bug: I used the Silence Unknown Caller functionality for a while, but it started sending all unknown callers to voicemail, even doctors, so I turned it OFF... but I still cannot receive unknown calls. All of my calls keep going to voicemail. How can this be fixed? I have checked everywhere in my setting, turned it off, no numbers blocked, nothing. Even tried to save contacts that normally do it, but that does not help neither."
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Un-Blocking Unknown Calls:
Use a Third-Party App?...
If you are using an app made to filter out such calls, then remove it, or disable this feature.
Firstly, you should try restarting your phone.
Force restart iPhone - Apple Support
If that doesn’t work, I would recommend contacting Apple Support.
Contact Apple for support and service - Apple Support
Bneelley01 Said:
"Silence Unknown Callers bug: […]Unfortunately I have no call blocking nor call protection apps. I have AT&T and cannot find anything there neither”
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Un-Silencing Unknown Callers:
Try The Following
Screenshot:
Bneelley01 Said:
"Silence Unknown Callers bug:I appreciate your response!: It was already turned off, but I found the problem. It turned out to be a problem with AT&T."
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You re welcome.
Could you explain what AT&T found the issue and solution to be.
Bneelley01 Said:
"Silence Unknown Callers bug: On the MyAT&T app, there is something called “AT&T ActiveArmor”. The option was hiding from me originally but finally showed up on the home page. I clicked Manage Subscription and selected the “Allow Calls” option for both Fraud Calls and Spam Calls (pictures attached to demonstrate further). The issue I had specifically was from the Spam Calls section as I had it where calls would send to voicemail. [...]After correcting both, my doctor called me today to which I can confirm it did fix my issue."
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Thanks for spreading the word. It will help many for certain.
I appreciate your response!
It was already turned off, but I found the problem. It turned out to be a problem with AT&T.
Edit:
I rechecked AT&T and found it!
Thank you!
Unfortunately I have no call blocking nor call protection apps.
I have AT&T and cannot find anything there neither.
Silence Unknown Callers bug
