I bought recently airpods gen 3. Because i want to use them with ear pad i have to disable auto ear detection. When i do this i cannot control the airpods (answer deny call, play/pause etc). How can this be done??
Hello Space_21,
Welcome to Apple Support Communities.
Automatic Ear Detection should not be affecting the ability to answer call, or play/pause audio when AirPods are removed: Play audio on AirPods (3rd generation) - Apple Support
Play and pause audio
1. Wear one or both AirPods, and make sure they’re connected to your device.
2. Open an audio app, then play something. For example, you can play a song in Apple Music, or listen to an audio book in Books.
To pause audio while listening with both AirPods, remove one. When you return it to your ear, playback resumes automatically.
• If you don’t want AirPods to automatically play and stop the audio, you can Turn off Automatic Ear Detection.
AirPods (3rd generation) have different methods for controlling audio and answering calls than previous AirPods. Here's the guide with how to, so you can verify that you're doing the correct steps:
AirPods (3rd generation) controls
You can control your AirPods (3rd generation) by pressing the Force Sensor on the stem. The Force Sensor is automatically set up to do the following:
• Play and pause audio: Press the Force Sensor once. To resume playback, press it again.
• Play the next track: Double-press the Force Sensor.
• Play the previous track: Triple-press the Force Sensor.
• Answer a call: When you receive a call, press the Force Sensor.
• Activate Siri: Press and hold the Force Sensor, then ask questions, control apps, and more.
AirPods controls - Apple Support
Take care.
Space_21,
When the Automatic Ear Detection is turned off, you'll need to be sure your AirPods are showing connected on your iPhone in Settings > Bluetooth.
If they are showing connected, and the issue continues be sure the motion is a press of the Force Sensor on the stem and not a tap.
You can also test a reset of your AirPods, and testing the controls when paired to a different device. How to reset your AirPods and AirPods Pro - Apple Support
Should the issue remain, reach out to Apple Support directly to further assist.
Contact - Official Apple Support
Contact Apple for support and service - Apple Support
Cheers.
Its connected because i can listen to music etc. I tried also to forget and reconnect them but still the same problem. When i enable automatic ear detection everything works file, but i dont want to have this feature enabled.
So maybe i have to contact apple support or find someone with gen3 airpods to test.
Hello Space_21,
Welcome to Apple Support Communities!
We want to make sure the AirPods are working perfectly for you.
Since the issue continues after the reset, please reach out to an Apple Support Advisor for further assistance: Get Support
We hope this helps.
Cheers!
Hello mingoslkd
it supposed to work like that. When i enable automatic ear detection its works as you say. When i disable it nothing works. Only plays audio. No controls :(
Can you try it also? I dont think i did something wrong.
Best regards.
OK. I got it.
When i have earpads it doesn't work. When i remove earpads and disable auto ear detection it works. Somehow i believed that when i disable auto ear detection that it will work as it is...
But i have to leave the earpads on and don't have any control or after 30min of having my airpods on, i will suffer from ear pain.
When i disable automatic ear detection i cannot control airpods (stop,next,previous etc)
