You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Maxkun-831 Author

Level 1

4 points

Battery not functioning

Hi, I was wondering what to do becase on my iphone 13 the battery is" not recognized" and my phone is shuting on and off every few seconds.

iPhone 13, iOS 15

Posted on Jul 7, 2022 6:15 PM

Top-ranking reply

HiyaThereLovely

Level 3

707 points

Posted on Jul 7, 2022 6:21 PM

I think it’s because the battery is either fake or faulty. You should take the iPhone to your local Apple Store or an Apple authorized repair shop. Here’s how you can get your iPhone ready for repair:

Get your iPhone, iPad, or iPod touch ready for service - Apple Support

View in context

Battery not functioning

Similar questions