Newsroom Update

Apple and Google deliver support for unwanted tracking alerts in iOS and Android. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Level 1

4 points

Battery not functioning

Hi, I was wondering what to do becase on my iphone 13 the battery is" not recognized" and my phone is shuting on and off every few seconds.

iPhone 13, iOS 15

Posted on Jul 7, 2022 6:15 PM

Best reply

SunflowerSummer

Level 2

316 points

Posted on Jul 7, 2022 6:21 PM

I think it’s because the battery is either fake or faulty. You should take the iPhone to your local Apple Store or an Apple authorized repair shop. Here’s how you can get your iPhone ready for repair:

Get your iPhone, iPad, or iPod touch ready for service - Apple Support

View in context

Battery not functioning

Similar questions