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Iphone 12 camera unknown part

Does Apple plan to correct this slew of camera “unknown part” failures on the iphone 12?

iPhone 12 Pro Max, iOS 15

Posted on Jul 8, 2022 7:24 AM

Reply
12 replies

Jul 8, 2022 8:07 AM in response to Jamie_Wiems

Jamie_Wiems wrote:

Agreed, mostly. Apple could mitigate this, regardless of warranty status.

For widespread issues Apple DOES offer extended warranties→Apple Service Programs - Apple Support. We are not privy to their standards for determining whether a failure falls into this category where the problem is more than occasional random failures.


Jul 8, 2022 7:31 AM in response to Jamie_Wiems

I don’t know how you can conclude that a hardware failure is due to software/firmware corruption. Some phones will have hardware defects. That’s what the 1 year warranty is for. If it were software just restoring the phone to factory settings would fix it.


And what is your definition of “slew”? 1? 5? 100? 500? out of an estimated 90 million of that model sold? Please give an actual definition of “slew” in actual number of reports you can provide links to.



Jul 8, 2022 7:46 AM in response to Jamie_Wiems

Jamie_Wiems wrote:

The camera works fine, and articles suggest that these messages precipitated from ios release 15.1.

That could also mean that 15.1 added the ability to check the status of the camera. iOS 15 added a lot of hardware checks that hadn’t existed before; this can make it appear that the version caused the problem, where in reality it only started reporting an existing problem that had gone undetected.

Iphone 12 camera unknown part

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