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When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
Hi. I would like to subscribe to iCloud but cannot put my credit card as a payment method because the billing address country/region is locked. I tried changing the country/region but cannot because I have a balance remaining on my Apple ID. However, I also can't spend all my remaining balance because store items are $__.99. What can I do to get rid of my remaining balance and/or change country/region lock?
iPhone 11, iOS 14
—First—
Make a request to zero out any remaining balance on your account by contacting Customer Support by phone or chat:
—Then—
Click ▶︎ Change Region. 🌐
—First—
Make a request to zero out any remaining balance on your account by contacting Customer Support by phone or chat:
—Then—
Click ▶︎ Change Region. 🌐
Country/Region locked due to remaining balance
