My iphone xr is on but the screen is black. I couldn't turn it off
My daughter's iphone XR is on but the screen is black. We've tried to turn it off but couldn't
iPhone XR
My daughter's iphone XR is on but the screen is black. We've tried to turn it off but couldn't
iPhone XR
See if the following article can help: My iPhone Won't Turn Off! - Payette Forward
If not, I suggest that you contact Apple Support directly. To do so, simply select the "Get Support" link in the upper right-hand side of the forum's web page.
See if the following article can help: My iPhone Won't Turn Off! - Payette Forward
If not, I suggest that you contact Apple Support directly. To do so, simply select the "Get Support" link in the upper right-hand side of the forum's web page.
Thank you! I have selected "get support" and could resolve my problem.
You're very welcome! I'm glad you got it worked out.
My iphone xr is on but the screen is black. I couldn't turn it off