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elcan21 Author

Level 1

4 points

Iphone 13 camera zoom problem

I bought a new Iphone 13. I have a problem with camera. Camera has focusing problem. I can’t focus the subject when shooting close up. Is this a hardware or software problem? What i should do with it?

iPhone 13, iOS 15

Posted on Jul 9, 2022 4:23 AM

Top-ranking reply

ProustGiulio

Level 10

208,584 points

Posted on Jul 9, 2022 4:25 AM

Since it's brand new and still covered by warranty, I suggest that you make an appointment (*) and have your device inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> Apple – Location Selector. After checking it out, they'll give you all the available options.

Regards

Giulio

(*) You can do it:

Online:--> Genius Bar Reservation and Apple Support Options - Apple;
Contacting a local Apple Store or AASP among the list provided above;
Using the "Apple Store" app, available and downloadable from AppStore.

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Iphone 13 camera zoom problem

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