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Apple Music on iPhone 13 freezes at end of the track

My Apple Music app keeps freezing at the end of a track and won’t advance to the next track. I have to close the app and reopen it, after which it starts playing the track it froze on with about 10 seconds left.

Posted on Jul 9, 2022 12:49 PM

Reply
1 reply

Jul 10, 2022 1:23 PM in response to airforce653

Hi there airforce653,


If the Apple Music app is freezing unexpectedly, you'll want to start by making sure your iPhone is updated to the latest iOS version, which is iOS 15.5. You can check that in Settings > General > About. Learn more about updating your iPhone here if needed: Update your iPhone, iPad, or iPod touch


If your iPhone is updated, and you're still seeing this behavior, we'd like to learn more to see how we can help. Are you streaming music or playing content that's downloaded on your iPhone? Does this happen with a specific playlist or album?


Also, what do you see when accessing Playing Next?

1. Tap the song that's playing at the bottom of your screen.
2. In the lower-right corner of your screen, tap Playing Next the Playing Next icon.

This link provides more information about how Playing Next works: Add music to your queue to play next on your iPhone, iPad, iPod touch, or Android device


Send over these details, and we'll take a closer look from there.


Cheers!

Apple Music on iPhone 13 freezes at end of the track

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