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User profile for user: cruznsuzn
cruznsuzn Author
User level: Level 1
4 points

my iphone 13 stuck - cannot turn off - cannot use apps

my iphone 13 stuck - cannot turn off - cannot use apps


iPhone 13, iOS 15

Posted on Jul 9, 2022 6:56 PM

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User profile for user: TheLittles
TheLittles
User level: Level 10
195,711 points

Posted on Jul 9, 2022 7:16 PM

cruznsuzn Said:

"my iphone 13 stuck - cannot turn off - cannot use apps"

-------


Your iPhone is frozen. So, refer to the following...


Troubleshooting a Frozen iPhone:

Start with a Force Restart:

Go Here: Force Restart iPhone - Apple Support


Try the Tips at these Apple Support Links:




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User profile for user: TheLittles
TheLittles
User level: Level 10
195,711 points

Jul 9, 2022 7:16 PM in response to cruznsuzn

cruznsuzn Said:

"my iphone 13 stuck - cannot turn off - cannot use apps"

-------


Your iPhone is frozen. So, refer to the following...


Troubleshooting a Frozen iPhone:

Start with a Force Restart:

Go Here: Force Restart iPhone - Apple Support


Try the Tips at these Apple Support Links:




Reply

my iphone 13 stuck - cannot turn off - cannot use apps

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