You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
a notification is constantly popping up on my screen while I’m watching my Apple TV that says ‘unable to connect to HomePod’
I do not have a HomePod and when I follow the settings to make the tv my default audio output there is no other option there other than the TV.
i can’t find anywhere in settings that allows me to disconnect the HomePod
help because it pops up
every 15 minutes!
Hello kaley e,
We'd like to share a resource that can help you review Bluetooth accessories currently being used or paired with your Apple TV. Get started with the guidance listed in the support article here: Use Bluetooth accessories with your Apple TV - Apple Support
Specifically, to check current connections "go to Settings > Remotes and Devices > Bluetooth." You can remove any devices you don't want to use there. We also recommend checking your other Apple devices, such as an iPhone, for any HomePod connections listed in Bluetooth settings.
We hope this helps!
Best regards.
Hey
I’ve disconnected all Bluetooth devices that are on there and there are no HomePods on my phone. It still keeps coming up!
Understood kaley e,
Do you own a HomePod at any other location or none at all? Also, have you recently been in a location with a known HomePod whose network you were connected to?
Thanks!
None at all. There was some Bluetooth headphones connected at one point but I have gone on and disconnected those and ‘forgot device’
Apple TV, HomePod connection error
