Forgot Apple ID and password in a used MacBook Air
My mom bought a used MacBook Air, but unfortunately she forgot what email and password she signed up.
Can someone help me please ?
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See if she can recover the ID/password. An iCloud e-mail address is an Apple ID. Use every email address she can think of.
Apple ID - How to find your Apple -
Other ways to find her Apple ID
She can check to see if she is signed in to the App Store, FaceTime, or Messages on her iPhone, iPad, iPod touch, or Mac, or check to see if she is signed in to iTunes for Windows on a PC. She can also go to iCloud.com or appleid.apple.com and see if her Apple ID prefills on the sign-in screen.
If she forgot the Apple ID (iCloud) password, enter the Apple (iCloud) ID, and click Forgot Password. See if she can get a Rescue or Notification email option if necessary. Link to contact Apple Support at the end of the 2nd article.
