You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

User profile for user: js_cdp
js_cdp Author
User level: Level 1
8 points

Trackpad does not disable when using wireless mouse

I recently bought a Logitech G604 bluetooth mouse to use with my MacBook Pro. However when I connect it via bluetooth, it does not disable the trackpad.


  • I do have "ignore built-in trackpad" checked in Accessibility options.
  • I've tried connecting it using the wireless USB dongle instead of bluetooth, but get the same results.
  • It does disable when I use a wired USB mouse
  • Monterey 12.4
  • MacBook Pro (16-inch, 2021)


Any ideas would be greatly appreciated, thank you!

Posted on Jul 12, 2022 2:46 PM

Reply
Question marked as Top-ranking reply
User profile for user: leroydouglas
leroydouglas
Community+ 2024
User level: Level 10
188,454 points

Posted on Jul 13, 2022 7:56 AM

js_cdp wrote:

• I recently bought a Logitech G604 bluetooth mouse to use with my MacBook Pro. However when I connect it via bluetooth, it does not disable the trackpad.

I do have "ignore built-in trackpad" checked in Accessibility options.
• I've tried connecting it using the wireless USB dongle instead of bluetooth, but get the same results.
It does disable when I use a wired• USB mouse
• Monterey 12.4
• MacBook Pro (16-inch, 2021)

Any ideas would be greatly appreciated, thank you!



>System Preferences>Accessibility>Pointer Control







Get started with accessibility features on Mac - Apple Support



if no resolve—

Call Customer Support (800) MY–APPLE (800–692–7753)

or on line Apple Support




View in context

Similar questions

1 reply
Question marked as Top-ranking reply
User profile for user: leroydouglas
leroydouglas
Community+ 2024
User level: Level 10
188,454 points

Jul 13, 2022 7:56 AM in response to js_cdp

js_cdp wrote:

• I recently bought a Logitech G604 bluetooth mouse to use with my MacBook Pro. However when I connect it via bluetooth, it does not disable the trackpad.

I do have "ignore built-in trackpad" checked in Accessibility options.
• I've tried connecting it using the wireless USB dongle instead of bluetooth, but get the same results.
It does disable when I use a wired• USB mouse
• Monterey 12.4
• MacBook Pro (16-inch, 2021)

Any ideas would be greatly appreciated, thank you!



>System Preferences>Accessibility>Pointer Control







Get started with accessibility features on Mac - Apple Support



if no resolve—

Call Customer Support (800) MY–APPLE (800–692–7753)

or on line Apple Support




Reply

Trackpad does not disable when using wireless mouse

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.
Learn more Sign up