Hello. My AirPods keep doing a distorted sound while listening to audio.

My AirPods Pro make a distorted sound when the audio is playing. Is there a recall on the AirPods as of right now or do I have to pay to fix them?

Posted on Jul 12, 2022 3:42 PM

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Question marked as Top-ranking reply

Posted on Jul 13, 2022 11:43 AM

Hi Ariel-13-18,


Welcome to Apple Support Communities. We understand that you're having an issue with the sound quality of your AirPods Pro. We'd like to help.


From what we've seen there is a service program for AirPods Pro. You'll have to confirm that your AirPods fall Ito this category too. Check out the details of the program here: AirPods Pro Service Program for Sound Issues - Apple Support


Hope that helps!

Take care.

1 reply
Question marked as Top-ranking reply

Jul 13, 2022 11:43 AM in response to Ariel-13-18

Hi Ariel-13-18,


Welcome to Apple Support Communities. We understand that you're having an issue with the sound quality of your AirPods Pro. We'd like to help.


From what we've seen there is a service program for AirPods Pro. You'll have to confirm that your AirPods fall Ito this category too. Check out the details of the program here: AirPods Pro Service Program for Sound Issues - Apple Support


Hope that helps!

Take care.

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Hello. My AirPods keep doing a distorted sound while listening to audio.

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