Whenever I try to use share play on facetime, the video I am playing goes black and all you can hear is the sound. It does the same thing for the person on the other end. We both have the updated iOS version and are using the compatible share play apps. Is there a fix for this?
MacBook Pro 16″, macOS 12.3
Hi EphemeralWonder,
Thank you for using the Apple Support Communities! If you first pause then play the content, does the issue remain? Additionally, if playing recently purchased content, it might take several seconds for the content to sync with everyone else's video. If not, we recommend that you reach out to Apple Support directly to take a further look. Please reach out here:
Hope this helps!
Have a great day.
Share Play Black Screen
