My AirPod pros make crackling and get distorted sounds when using sometimes. Is there a recall on them

AirPod pros are making weird sounds while using are they recalled?

Posted on Jul 13, 2022 7:59 AM

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Question marked as Top-ranking reply

Posted on Jul 14, 2022 3:10 PM

Hey there Nkhoo,


We recommend using the steps below, then checkout the AirPods Pro Service Program to see if you're eligible:


"Follow these steps.

  1. Make sure that you have the latest software on your connected iPhone, iPad, iPod touch, or Mac.
  2. Check that your connected device is nearby, and there's no wireless interference or obstructions between you and your device
  3. Listen to audio from a different app to see if the app causes the issue. 

If you still experience sound quality issues—or if the issues increase in loud environments, with exercise, or while talking on the phone—refer to AirPods Pro Service Program for Sound Issues."


If your AirPods Pro make crackling or static sounds - Apple Support


Take care!


1 reply
Question marked as Top-ranking reply

Jul 14, 2022 3:10 PM in response to Nkhoo

Hey there Nkhoo,


We recommend using the steps below, then checkout the AirPods Pro Service Program to see if you're eligible:


"Follow these steps.

  1. Make sure that you have the latest software on your connected iPhone, iPad, iPod touch, or Mac.
  2. Check that your connected device is nearby, and there's no wireless interference or obstructions between you and your device
  3. Listen to audio from a different app to see if the app causes the issue. 

If you still experience sound quality issues—or if the issues increase in loud environments, with exercise, or while talking on the phone—refer to AirPods Pro Service Program for Sound Issues."


If your AirPods Pro make crackling or static sounds - Apple Support


Take care!


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My AirPod pros make crackling and get distorted sounds when using sometimes. Is there a recall on them

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