Hey There,
My power adaptor is not working, I tried cleaning the power adaptor port and USB-c ports, and still won't work, when I use the different power adapter it works fine, does anyone reckon apple will replace it for free as its manufacturing defect? Any other feedback is welcome!
Thanks
Hello,
It sounds like you've tried toubleshoot this pretty well. I'd recommend taking it to an Apple Store (if you're near one). They will run a test on your computer to verify the USB-C ports are working as they should. They will also compare your cable/power adapter to a "known good" one to confirm the issue.
Start here to file a support claim:
Apple Repair and Repair Status Check - Official Apple Support
Hello,
It sounds like you've tried toubleshoot this pretty well. I'd recommend taking it to an Apple Store (if you're near one). They will run a test on your computer to verify the USB-C ports are working as they should. They will also compare your cable/power adapter to a "known good" one to confirm the issue.
Start here to file a support claim:
Apple Repair and Repair Status Check - Official Apple Support
Apple 87W USB-C Power Adapter not working
