Getting message "Could Not Activate Cellular Data Network"

I have a new iphone se. My carrier is Page Plus which is a Verizon MVNO. Have used it for years. For two weeks my new phone worked fine then suddenly I can't access the cellular network. I get the message above.

Steps taken:

Toggled airplane settings, toggled wifi, toggled cellular = did not work

Deleted carrier profile, turned phone on and off, reinstalled carrier profile. Did not work.

Reset Network Settings. Did not work.

Called Apple and they ran diagnostics - found no phone issue, no carrier issue, no SIM restriction.

I did a full restore = in effect wiped phone and started over.

Called (again) the carrier, they ran some updates, told me to do all the things I have already done.

I order a new SIM card and installed it today. SAME PROBLEM.

WIth the WIFI off I can make phone calls, i CAN'T send texts or access the internet.

I read something about APNs but my phone doesn't seem to have the MOBILE DATA option anywhere.

I am out of ideas. I have an appointment at the Apple store but want to know if anyone has seen this persistent error.



Posted on Jul 13, 2022 3:31 PM

Reply
2 replies

Jul 17, 2022 4:56 AM in response to kayzee55

  1. Is this your corporate iPhone? Then please contact the system administrator of your corporate
  2. If it is your personal device, in that case, do you have any profile installed by your corporate/organisation/enterprise/School Management?
    1. Erase the profile added by you If you have installed a profile on your own --> Install or remove configuration profiles on iPhone - Apple ...
    2. Or please contact the system administrator of the organisation who provided the profile to you


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Getting message "Could Not Activate Cellular Data Network"

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