Apple Event: May 7th at 7 am PT

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Cannot open emails on my Mac.

I cannot open my emails. They take maybe 15 to 20m minutes for them to open.

This is not a good thing and only started happening about 2 months ago.

What to do?

iMac 21.5″ 4K, macOS 12.4

Posted on Jul 15, 2022 4:42 PM

Reply
Question marked as Best reply

Posted on Jul 16, 2022 2:31 AM

1 - Restart in Safe Mode. This will perform a Disk Repair, clear cache files and only load Apple Software, extensions and fonts. The boot up will be slow and can take some time - Normal.


2 - Does the issue present in this mode ?


3 - Sometimes a Safe Boot followed by a Normal Boot will just put things right.


4 - If not - there could be something in the main User Account playing up. To further isolate this - Set up users, guests, and groups on Mac. Then log out of the Main User account and log into the dummy account and test again if the issue persists.


5 - If the issue is present in the dummy account - then, this appears to be a System Wide issue on the computer.


6 - If after performing each of the above steps in the order that have been presents and still have issues - please advise for possible further assistance.

2 replies
Question marked as Best reply

Jul 16, 2022 2:31 AM in response to miki marcu

1 - Restart in Safe Mode. This will perform a Disk Repair, clear cache files and only load Apple Software, extensions and fonts. The boot up will be slow and can take some time - Normal.


2 - Does the issue present in this mode ?


3 - Sometimes a Safe Boot followed by a Normal Boot will just put things right.


4 - If not - there could be something in the main User Account playing up. To further isolate this - Set up users, guests, and groups on Mac. Then log out of the Main User account and log into the dummy account and test again if the issue persists.


5 - If the issue is present in the dummy account - then, this appears to be a System Wide issue on the computer.


6 - If after performing each of the above steps in the order that have been presents and still have issues - please advise for possible further assistance.

Cannot open emails on my Mac.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.