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HOW DO I REMOVE AN UNUSUAL WHITE STRIP AT THE BOTTOM OF MY IPHONE 13 PRO MAX?

How do I remove the white thick strip at the bottom of my iPhone 13 pro max as shown on the attached image.

Posted on Jul 16, 2022 10:56 AM

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Posted on Jul 16, 2022 9:14 PM

I even factory reset the phone but the line is still there. It does not appear on screenshots

4 replies

Jul 17, 2022 5:33 AM in response to engmtetwa

If you are referring to the thicker line where I described, and not the thin short line at the bottom center of the screen and it does not appear in a screenshot, then it is more than likely hardware. I suggest that you use the Get Support link at the top of the page here to contact Apple Support. Or, if you have an Apple Store close by, make a Genius Bar appointment to have the device examined by Apple. They will explain your options. Genius Bar Reservation and Apple Support Options - Apple

HOW DO I REMOVE AN UNUSUAL WHITE STRIP AT THE BOTTOM OF MY IPHONE 13 PRO MAX?

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