Migration hung up for 12 hours

Move your content to a new Mac

What method is being used to migrate between the the computers?

What Options have been invoked ?

That I understand and thank you.

But, some of the previous questions appear to have been overlooked.

Understand, we are all working Remotely from all around the world. 

Therefore, we do not have the On-Hands experience the User ( you ) has with this computer.

Reliable , accurate, details and context will really help to pinpoint a possible solution.