Apple Event: May 7th at 7 am PT
Why does this happen? Phone screen becomes dim randomly and auto dim is turned off. Slider switch is tuned up. I see users have been asking this question for a long time and it's disappointing this continues to be an issue. But I suspect nobody will read this anyway and this question will fall in an empty forest. Making no sound. As I struggle to see anything on my screen.
iPhone 11, iOS 15
It might be a overheating self protection but we, just users like you, cannot diagnose that issue remotely, sorry.
I suggest that you make an appointment (*) and have your device inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> Apple – Location Selector. After checking it out, they'll give you all the available options.
Regards
Giulio
(*) You can do it:
It might be a overheating self protection but we, just users like you, cannot diagnose that issue remotely, sorry.
I suggest that you make an appointment (*) and have your device inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> Apple – Location Selector. After checking it out, they'll give you all the available options.
Regards
Giulio
(*) You can do it:
I don't know if this is common practice but just wanted to thank you (Proust) for your kind response. It was much more succinct than Marcel's fiction.
You're most welcome.
Giulio
Dimming randomly - no, it's not Auto Dim, which is turned off
