I don't have paid subscriptions, I tried to download the app, it gave paid version, I canceled it and now they are trying to charge me 30$ even though I don't have any subscriptions, what should I do? Help me please
iPhone 12 Pro, iOS 15
Hey lesya80,
It sounds like you have some concerns about charges on your account. We'll be happy to help.
Just to confirm, you've looked here and the charges are not listed? See your purchase history in the App Store or iTunes Store - Apple Support. If so, let us know how you were informed of the charges you don't recognize.
If they appeared on your billing statement, check here: If you see 'apple.com/bill' on your billing statement - Apple Support.
If you were notified by email or text, make sure this was not a phishing attempt: Recognize and avoid phishing messages, phony support calls, and other scams - Apple Support.
Have a great day.
Hey lesya80,
It sounds like you have some concerns about charges on your account. We'll be happy to help.
Just to confirm, you've looked here and the charges are not listed? See your purchase history in the App Store or iTunes Store - Apple Support. If so, let us know how you were informed of the charges you don't recognize.
If they appeared on your billing statement, check here: If you see 'apple.com/bill' on your billing statement - Apple Support.
If you were notified by email or text, make sure this was not a phishing attempt: Recognize and avoid phishing messages, phony support calls, and other scams - Apple Support.
Have a great day.
AppStore,payment
