You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

what should I do if my Touch ID enrolment is not working?

what should I do if my Touch ID enrolment is not working? Mac does not let me add a fingerprint

MacBook Pro 13″, macOS 12.4

Posted on Jul 19, 2022 12:51 PM

Reply
Question marked as Top-ranking reply

Posted on Jul 19, 2022 1:27 PM

annemarija192 wrote:

what should I do if my Touch ID enrolment is not working? Mac does not let me add a fingerprint


Intel —

Try resetting the SMC How to reset the SMC of your Mac - Apple Support see the details.


Try resetting NVRAM/PRAM Reset NVRAM or PRAM on your Mac - Apple Support

(get at least two-three rounds of the chimes when holding the NRAM Reset)



ref


If Touch ID isn't working on your Mac - Apple Support


Change Touch ID preferences on Mac - Apple Support


Use Touch ID on Mac - Apple Support




1 reply
Question marked as Top-ranking reply

Jul 19, 2022 1:27 PM in response to annemarija192

annemarija192 wrote:

what should I do if my Touch ID enrolment is not working? Mac does not let me add a fingerprint


Intel —

Try resetting the SMC How to reset the SMC of your Mac - Apple Support see the details.


Try resetting NVRAM/PRAM Reset NVRAM or PRAM on your Mac - Apple Support

(get at least two-three rounds of the chimes when holding the NRAM Reset)



ref


If Touch ID isn't working on your Mac - Apple Support


Change Touch ID preferences on Mac - Apple Support


Use Touch ID on Mac - Apple Support




what should I do if my Touch ID enrolment is not working?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.