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carrier authentication hangs set-up of iphone 12 set up

In quick or manual set-up, of new iPhone 12, dI get a screen to validate phone number, next screen asks billing zip and last four of SSN. Continue button disappears and doesn't return after entry ... Apple Support says the screen is not a part of set-up (*&^%??!). Why is it showing up and how do I get past it?

iPhone 12

Posted on Jul 20, 2022 4:47 PM

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Question marked as Best reply

Posted on Jul 20, 2022 9:19 PM

helen5210 wrote:

In quick or manual set-up, of new iPhone 12, dI get a screen to validate phone number, next screen asks billing zip and last four of SSN. Continue button disappears and doesn't return after entry ... Apple Support says the screen is not a part of set-up (*&^%??!). Why is it showing up and how do I get past it?


Log into https://appleid.apple.com >Payment and Shipping Section>Edit

here you can make changes Apple ID credentials both Billing and Shipping Addresses

1 reply
Question marked as Best reply

Jul 20, 2022 9:19 PM in response to helen5210

helen5210 wrote:

In quick or manual set-up, of new iPhone 12, dI get a screen to validate phone number, next screen asks billing zip and last four of SSN. Continue button disappears and doesn't return after entry ... Apple Support says the screen is not a part of set-up (*&^%??!). Why is it showing up and how do I get past it?


Log into https://appleid.apple.com >Payment and Shipping Section>Edit

here you can make changes Apple ID credentials both Billing and Shipping Addresses

carrier authentication hangs set-up of iphone 12 set up

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