Load remote images
When I open settings in mail on my IPhone 13 Load Remote Images does not appear. I can’t turn it on because it is not there. How do I allow remote images to load from my email?
iPhone 13 Pro Max
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User profile for user:
Gena_D
User level:
Community Specialist
Hello, Robert5-18.
Let's start by taking a look at this helpful article: If you see 'Unable to load remote content privately' at the top of an email. It explains:
"Mail Privacy Protection in iOS 15 and iPadOS 15 hides your IP address, so email senders can’t determine your location or link it to your other online activity.
In some cases, Mail isn’t able to download remote content in an email in a private way. This may happen if you’re using a Virtual Private Network (VPN).
Mail won’t load this content without your permission and instead notifies you that it's unable to load remote content privately.
You can tap Load Content to bypass the warning, and allow Mail to receive the remote content without using Mail Privacy Protection. If your device is using a VPN for this content, the content will be loaded through the VPN rather than through Mail Privacy Protection."
Let us know if we can help with anything else at all or if this doesn't settle your issue. Thanks and have a fabulous day!