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Authenticating User

While trying to set up my new iphone 12 mini, I keep getting stuck on the “Authenticate User” screen. It asks for my 5 digit billing zip code and the last 4 digits of the Primary Account Holder’s Social Security Number. So I fill in the info and there’s no button to continue. it just stays there with the number pad in the typing zone. I saw the continue button before I started typing but now it’s nowhere to be found. I have restarted the phone over and over and it keeps getting stuck here. How can I use my new phone?

iPhone 12 mini

Posted on Jul 21, 2022 1:15 PM

Top-ranking reply

Raicya

Level 10

209,061 points

Posted on Jul 22, 2022 3:21 AM

Try this -> Carefully swipe up the screen where you have enter 'your codes' until you see the continue button.

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Authenticating User

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