Why can’t I see emails older than 30 days in my iPhone 13 pro max?

iPad keeps messages indefinitely. New phone only keeps a month. How can I change this.

iPhone 13 Pro Max

Posted on Jul 21, 2022 7:03 PM

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5 replies

Jul 21, 2022 11:11 PM in response to Kani-va

Kani-va Said:

"Why can’t I see emails older than 30 days in my iPhone 13 pro max?: iPad keeps messages indefinitely. New phone only keeps a month. How can I change this."

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Report this to Apple:

Do your Part: Are the iCloud eMail messages you are referring to? If so, this seems to be a bug. I have seen this reported lots in the past few hours. So, report it to Apple. It may be a bug in their server --Something they have yet to fix. Apple won't get back to you directly, but the more feedback they reeve on this, the more they'll know what bugs are occurring, and what needs to be fixed.

  1. Go Here: Feedback - iCloud - Apple
  2. Select: "Mail" for the "Feedback Type"
  3. Comment: that you are having issue with iCloud eMail. Include the URL of this post in your report.
  4. Proceed form there as necessary

Jul 21, 2022 10:59 PM in response to Kani-va

  1. Is this your corporate iPhone? Then please contact the system administrator of your corporate
  2. If it is your personal device, in that case, do you have any profile installed by your corporate/organisation/enterprise/School Management?
    1. Erase the profile added by you If you have installed a profile on your own --> Install or remove configuration profiles on iPhone - Apple ...
    2. Or please contact the system administrator of the organisation who provided the profile to you


Jul 22, 2022 4:29 AM in response to TheLittles

This is a pop account with no profiles. appreciate everyone’s thoughts on how to fix this problem. I needed an important email from my phone from early June, went to search for it and noticed that there was no email on my phone prior to June 21. I had to go get my iPad the emails are on my iPad. the set ups appear to be the same. appreciate any help

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Why can’t I see emails older than 30 days in my iPhone 13 pro max?

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